NetSuite ⇔ Arrow Integration

Native NetSuite integration with Arrow Electronics

Overview

Arrow Electronics is a global distributor with deep enterprise computing, electronic components, and emerging-tech reach. For VARs and solution providers selling enterprise infrastructure, security, and cloud, Arrow is often a primary line. Catalyst's NetSuite ⇔ Arrow integration — part of Catalyst VAR Connect — automates the full ordering, fulfillment, and billing workflow between NetSuite and Arrow, natively inside NetSuite.

The Challenge

Arrow orders often involve complex configurations, multi-line BOMs, software entitlements, and serials that matter for downstream support contracts. Doing all of that manually — logging in, placing orders, copying confirmations and serials, hand-building item receipts and vendor bills, and reconciling pricing — is slow and error-prone. The cost shows up in operations headcount, in customer-facing delays, and in margin lost to billing mistakes.

The Solution

The integration handles the full Arrow flow inside NetSuite:

• Electronic POs — sent from NetSuite to Arrow automatically
• Real-time confirmations — order numbers, ETAs, and confirmations sync back
• Tracking and serials — captured automatically, including the serials your customers will need for support entitlement
• Item Receipts and Fulfillments — generated from Arrow data
• Vendor Bills — imported with line-level detail
• Variance analysis — flag price differences for review before they hit the GL

Built natively on NetSuite. No middleware, no manual exports.

Key Capabilities

• Native NetSuite SuiteApp (Catalyst VAR Connect)
• Automated PO submission to Arrow
• Real-time order status, ETAs, tracking, serials
• Automated Item Receipts, Item Fulfillments, Vendor Bills
• Variance analysis on billed pricing
• Audit trail and exception handling

Benefits for NetSuite Users

Enterprise orders flow through NetSuite without ops bottlenecks. Serials are captured cleanly so support and warranty workflows downstream actually work. Finance gets vendor bills with line detail. Pricing variances are caught before they become writeoffs. And reps and customers get faster, more accurate updates.

Who It's For

VARs, solution providers, and resellers running NetSuite who order enterprise infrastructure, components, or specialty technology through Arrow. Particularly valuable for organizations whose Arrow volume is high enough that the manual workflow is consuming meaningful operations capacity.

Getting Started

The integration is delivered as part of Catalyst VAR Connect. Catalyst configures the Arrow connection, validates flows, and supports your operations and finance teams through go-live. Visit nscatalyst.com to learn more.