NetSuite ⇔ TD Synnex Integration

Native NetSuite integration with TD Synnex, one of the largest global IT distributors

Overview

TD Synnex, formed from the merger of Tech Data and SYNNEX, is one of the largest IT distributors in the world. For VARs and solution providers, that means a substantial share of hardware, software, and cloud orders flow through them. Catalyst's NetSuite ⇔ TD Synnex integration — part of Catalyst VAR Connect — automates the full ordering, fulfillment, and billing workflow between NetSuite and TD Synnex, natively inside NetSuite.

The Challenge

Without an integration, every TD Synnex order is a manual back-office project. Log into the portal, place the order, copy data back to NetSuite, monitor for shipment, retype tracking and serials, manually create item receipts and fulfillments, wait for the invoice, build the vendor bill by hand, and chase any line-level pricing differences when the bill doesn't match the PO. Multiply by every order, every day.

The Solution

The integration handles the full TD Synnex flow inside NetSuite:

• Electronic POs — sent from NetSuite to TD Synnex automatically
• Real-time confirmations — order numbers, ETAs, and confirmations sync back
• Tracking and serials — captured automatically
• Item Receipts and Fulfillments — generated from TD Synnex data
• Vendor Bills — imported with line-level detail
• Variance analysis — flag price differences before they become writeoffs

The integration runs natively on NetSuite — no middleware, no exports, no parallel system to manage.

Key Capabilities

• Native NetSuite SuiteApp (Catalyst VAR Connect)
• Automated PO submission to TD Synnex
• Real-time order status, ETAs, tracking, serials
• Automated Item Receipts, Item Fulfillments, Vendor Bills
• Variance analysis on billed pricing
• Audit trail and exception handling

Benefits for NetSuite Users

Order entry accelerates. Operations teams stop living in the distributor portal. Finance gets vendor bills automatically with the line detail they need. Pricing variances are caught instead of buried. Customer-facing teams have accurate, current order status without making someone go look it up.

Who It's For

VARs, IT solution providers, MSPs, and resellers running NetSuite who order through TD Synnex. Particularly valuable for high-volume customers where the manual workflow has reached its breaking point.

Getting Started

The integration is delivered as part of Catalyst VAR Connect. Catalyst configures the TD Synnex connection, validates flows, and supports your operations and finance teams through go-live. Visit nscatalyst.com to learn more.